Online discount provider Groupon has picked up customer chatbot developer Presence AI for an undisclosed sum, opening the exit for Amazon's Alexa Fund.

Presence AI, a US-based customer service chatbot developer backed by e-commerce and home technology group Amazon’s Alexa Fund, has been acquired by online discount portal Groupon for an undisclosed sum. Founded in 2015, Presence AI provides enterprises with artificial intelligence-driven chatbots that automatically answer customer queries, schedule bookings and prompt repeat orders through text messages,…

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